Frequently Asked Questions

We offer a 15% discount coupon for Curtlo, the best Brazilian outdoor gear brand. Use the code LENCOIS15 at: https://www.curtlo.com.br/

• Hiking boots;
• Hat or cap;
• Backpack (10L to 30L with chest strap);
• Comfortable clothes and warm layers;
• Rain jacket, headlamp or flashlight;
• Water bottle (at least 1.5L), towel, and swimwear;
• Check out the recommended gear on Curtlo with coupon LENCOIS15.

For those doing the Vale do Pati or “Chapada Insana” trek, we suggest checking this specific gear list:
http://bit.ly/4m7CZt6

Chapada is beautiful all year round. There is no “best” time. The best time is whenever you choose to come. The climate is tropical and a bit unpredictable. In general, the rainiest period is summer – from January to March. There are also many waterfalls that become even more beautiful when it rains.

• Up to 60 days before the start of the tour: we refund the full amount paid.

• If the traveler wants to reschedule or cancel a reserved tour, the request must be made at least 60 days before the tour starts.

• Rescheduling is possible with a price adjustment, subject to availability.

• After 60 days, no refunds are issued.
  

We accept:

• PIX or bank transfer;
• Debit or credit card in up to 6 installments (+3% fee) – we send a payment link.

You reserve with a 30% deposit of the total amount. The rest must be paid up to 10 days before the trip.

What are the payment options?

We accept:

• PIX or bank transfer;

• Debit or credit card in up to 6 installments (+3% fee) – we send a payment link.

No, but it’s important to have a reasonable fitness level, and enjoy nature and walking. Our guides provide full support on the trail.

Yes! We can organize custom tours for groups of friends, families, or companies. Just contact us.

We believe age isn’t the main factor – your lifestyle is what matters most. If you have healthy habits, are used to walking, and are in good physical condition, you’ll likely do well on most tours. We always recommend the best option based on your profile, so let us know if you’re traveling with kids or older adults.

• Looking for something light: “Chapada de Boa” (6 days);

• Want more adventure, without extremes: “Quartzo” (6 days);

• Short on time but want a deep experience: “Diamante” (10 days) or “Chapada Insana” (8 days);

• Want deep contact with nature: “Trekking Pati” (3 to 5 days).

Absolutely. Many travelers come alone. The tours are in groups, encouraging social interaction, with experienced guides ensuring safety and integration.

During the Vale do Pati trek, meals are included and prepared in the homes of locals. For other tours, breakfast is usually included, but lunch/dinner is at the traveler’s expense, with local restaurants as options.

Usually includes:

• Local guide;

• Local transportation;

• Accommodation;

• Tickets to attractions;

• Travel insurance;

• Complete meals during trekking (Vale do Pati).
  Meals on other tours are not included.

In the homes of the locals — and that’s what makes this immersion even more special. Only 14 families live in the Valley, and staying with one of them means learning directly from those who call this place home. The exchanges are incredibly enriching: there you’ll discover the way of life of those who live inside Pati and meet people from all over Brazil and the world.

Easy: like the “Chapada de Boa” tour (easy trails, up to 6km per day);

Intermediate: like the “Quartzo” tour, with longer and more challenging trails;

Advanced: such as the 3- to 5-day “Vale do Pati” trek, “Chapada Insana” (10 days), and “Diamante” (10 days), with long trails (up to 18km/day), recommended for active people.

The main gateway is the town of Lençóis, which has a small airport with regular flights from Salvador (operated by Azul Airlines, usually on Fridays and Sundays). You can also get there by bus (such as Real Expresso) or by car from Salvador (around a 6-hour drive).

We are passionate about Chapada Diamantina. We live here, we breathe these trails, and we know every corner of this paradise. And that’s exactly what we want to share with you: a genuine, safe, and unforgettable experience.

1. We are specialists in Chapada

Founded by a native guide, we are deeply passionate about what we do. We study, explore, and live Chapada every single day — and with this depth of knowledge, we design our itineraries.

We believe that Brazil’s traditional communities hold tremendous power.

We take pride in valuing our team members and maintaining a close relationship with local communities. Every trip we organize directly contributes to the local economy and helps preserve both cultural and environmental heritage.

2. We guide with heart (and lots of expertise)

Our guides are highly experienced and trained in safety, geology, history, and first aid. But above all, they bring positive energy, joy, and love for what they do. They’ll take you to breathtaking places, create a family-like atmosphere within the group, and even help you capture those picture-perfect moments.

3. We offer authentic experiences

Want to spend the night in a local’s home in Vale do Pati? Taste a homemade meal cooked on a wood stove? Watch the sunset from a viewpoint only we know? With us, you truly live Chapada.

4.We have the perfect itinerary for you

If you’re looking for intensity and adventure, we offer trails like Chapada Insana or the Vale do Pati crossing. If you prefer a lighter, contemplative experience, we’ve created options like Quartzo, De Boa, or our favorite getaway, Respiro. And if you want to go further, we’ll also take you to Mount Roraima.

5. We take care of everything so you can relax

From planning to the last sunset, we are with you. Transportation, accommodations, meals, travel insurance, packing tips, and WhatsApp support: leave it all to us.

• In Lençóis: inns with private suites and hot showers.
• On the Vale do Pati trek: accommodation in the homes of local residents – basic but comfortable.
• In cities like Ibicoara and Mucugê: charming and cozy inns.

You’ll be hiking with native, passionate guides from Chapada Diamantina. Our team is made up of experienced professionals trained in safety, geology, history, and first aid. But above all, they put their heart into what they do — bringing good energy, joy, and the kind of care that makes everyone feel like family.